Privacy
Data Deletion Instructions
Last updated: October 2, 20261. Submit a deletion request
Email privacy@ferouchi.com from the email address associated with your account. Use the subject “Data Deletion Request” and include your full name and organization name so we can locate the correct account.
2. Verification
We may ask you to verify control of the account or confirm the scope of the request. Do not send your password, access tokens, verification codes, or other credentials. An organization administrator may need to authorize deletion of organization-controlled workspace data.
3. What will be deleted
After verification, we will delete or anonymize personal information associated with the request, including account profile data and connected-service credentials under our control. If the request covers an organization workspace, it may also include contacts, conversation records, campaigns, and related workspace content, subject to the organization’s instructions and applicable law.
4. Connected Meta and WhatsApp data
Disconnecting a WhatsApp Business account stops Ferouchi from using its stored connection. A verified deletion request will also remove the associated stored access credentials and data under our control. Data retained independently by Meta is governed by Meta’s own policies and account controls.
5. Timing and required retention
We will acknowledge the request and process it within the period required by applicable law. Limited information may be retained where necessary for security, fraud prevention, legal compliance, dispute resolution, or financial recordkeeping. Residual copies may remain in protected backups until they are overwritten under our normal backup cycle.
6. Questions
For questions about a deletion request, contact privacy@ferouchi.com.